About Us

NYAYO TOURS AND SAFARIS

WHO WE ARE

We are a team of professional and experienced adventure enthusiasts who love everything about Tanzania. We know our country better and we have up to date first hand information on the best destination to bring in our esteemed customers. We are dedicated to serve our clients with unique and first class service that will quench their travel needs and exceeds their expectations.

WHAT WE DO

We provide consultations, operation and destination management in Tanzania through high-quality services to our valued customers. We offer unique and special tour packages that suits client’s preferences and state of budget. We are experienced in organizing special tour packages for solo traveler, honeymooners, family and large groups traveling in standard and luxury style.

HOW WE DO

Here at Nyayo Tours, we aim to stand out from many other tour companies, our strategy is simple and effective. We are professional and experienced in tourism industry and yet we hire professional guides to lead our departures. We provide ongoing training for our guides to ensure they have the top certifications and training in their field. Our Mountain equipment and gears are of high quality and our safari vehicles are comfortable and well customized for safari game drives. Every day we aim to deliver great services to our clients such as on-time transfers, delicious and nutritious menu on every mountain trek and during safari. We want to improve in every detail, no matter how small, in order to offer the best service of all tourism operators in Tanzania.

Our core values

• Integrity: We are guided by the highest standard of professional ethics
• Quality & professionalism: We are result-oriented and committed to provide services of the highest quality to our customers, making sure client is getting optimum satisfaction.
• Customer focused: We are committed to provide the highest level of customer service. We extend this to our agents and business partners as well as their clients.
• Excellency: We are committed to being a high performance travel agency by staying focus on total customer satisfaction. We continuously analyze our process to be the best performance organization.
• Honesty and trust: We believe honesty and trust are vital core values to us. Whenever we deal with our clients, agents and business partners, we reveal honesty and trust in each and every step.
• Respect: Our entire professional team is committed to provide services with due respect and deal accordingly to our guest, agents, business partners and our staff.
• Team work: We believe in building and maintaining long term, professional win-win relationship with our employees, agents and business partners to achieve mutual successes. We do and act as a team and make a synergic effect and result.
• Continual improvement: We are committed to provide continual improvement in term of service delivery, thriving management system and technology under for the better future.

Why should you travel with Nyayo Tours?

• We know how to take care of our clients while they are away from home. Our primary concern is the safety and satisfaction of our clients, and we are committed to making their trip unique, memorable and of a lifetime experience.
• We take care of our guest from the bottom of our heart with high hospitality, professional and quality services, from their arrival to departure day.
• Our tailor made tour packages are unique and competitive, flexible to customize that can fit any traveler’s preferences.
• We are honesty and trusted tour company, guided by integrity and transparent.
• We have a qualified and long term experienced team of staff and guides who knows exactly what to do when serving a client, taking care of them from the bottom of their hearts while maintaining professional attitudes.
• Our travel style is unique that can fit and client’s preference and state of budget ranging from budget, standard and luxury.
• Our 24/7 customer service is ready to help you with any useful information and assistance whenever necessary.
• Our price are relatively fair and reasonable, expect to receive services with value added.
• We have a quality safari jeep customized specifically for game drive with pop up roof, tighten seat belts, tighten windows, mini-refrigerator to cold your drinks, on board Wi-Fi and phone charger system.
• On climbing Kilimanjaro, we provide quality camping gears, private toilets, first aid special personnel, and oxygen can whenever emergency arises.
• On Kilimanjaro, we shall advice you with useful information about what is the best time to climb, best route and we shall provide any necessary assistance needed to make your trip to Kilimanjaro safe and successful.